A step-by-step visual guide for Debt Counsellors — from uploading your first client to receiving a court order.
Case numbers secured quickly — track the ETA live in your dashboard.
Track every matter in real-time — no more phone calls to check status.
Bulk import clients via CSV with auto-jurisdiction detection.
Add individually or bulk CSV import
Upload the 9 required docs
Submit for legal drafting
Monitor progress in real-time
When you sign in, you'll see all your clients in one place — with live status tracking, search, and stats.
ABC Debt Counselling
| Client | Status | Case No. ETA | Docs |
|---|---|---|---|
John Doe 8001015009087 | In Progress | Day 8 of 20 | 8/9 |
Jane Smith 9002026001088 | Case No. Received | Received | 9/9 |
Thabo Nkosi 8505055801188 | Draft | — | 3/9 |
What you see: Total client count, how many are drafts (with you), how many are with Benjamin Attorneys (being processed), and how many are active (in court). Use the search bar to instantly find any client by name or ID number.
Add clients one at a time, or import a whole list at once using a CSV file. Jurisdictions are auto-detected.
Upload a CSV to import multiple clients at once — jurisdictions will be auto-detected from addresses
Download this template, fill in your clients' details, then upload it below.
Drag & drop your CSV file here or browse
.csv files only
How it works:
• first_name or surname is required per row
• Province & jurisdiction are auto-detected from the client's address
• Your DC details are automatically attached to every record
• All imported clients are saved as Drafts — submit them to BA when ready
The time-saver: Download the CSV template, fill in your clients' details (name, ID, address, contact), and upload. The system automatically matches each client's address to the correct South African province and magistrate's court jurisdiction — no manual research needed.
Open any client to see a checklist of the 9 required documents. Upload them as you receive them.
ID: 8001015009087 · Debt Review
You can now push this client to Benjamin Attorneys for drafting.
Two options:
The progress bar fills as you upload. Once complete (or if you've uploaded a combined scan), the gold "Push to Benjamin Attorneys" button activates.
Once your documents are complete, click one button to submit the file for legal drafting. We take it from here.
When you click "Push to Benjamin Attorneys", your client's file is instantly transmitted to our legal team. We review the documents, draft the court application, and allocate it to a panel attorney in the correct jurisdiction.
We Draft
Legal application prepared
We File
Submitted to the court
We Serve
Court order obtained
What happens next: The status changes from "Draft" to "Pending Benjamin Attorneys". You'll receive an automated confirmation email. From this point, the 20-business-day countdown begins for the case number guarantee.
No more phoning to ask 'where is my application?' — see exactly which step each matter is at.
Full transparency from referral to court order
The timeline shows every stage:
The dashboard's "Case No. ETA" column shows a live countdown — Day X of 20 — so you always know exactly where things stand.
Your fees are calculated based on the court jurisdiction and paid in milestones — only as the matter progresses.
Every magistrate's court in South Africa has its own fee schedule. The total fee payable by you (the Debt Counsellor) is determined by the court jurisdiction where your client's matter is filed — not by a flat rate.
When you upload a client, the system auto-detects the correct court from the address. The fee for that specific court is then applied to the matter automatically. You'll always know the exact amount before pushing to Benjamin Attorneys.
Central Courts
From R2 000
e.g. Johannesburg, Pretoria
Outlying Courts
From R2 500
e.g. regional & rural courts
Total fees vary by court — the amounts shown are starting points. The exact fee is confirmed per matter based on the assigned jurisdiction.
The total court fee is split into three milestone payments. You only pay when each milestone is reached — no upfront costs.
When the matter is accepted and submitted to the panel attorney for drafting.
When a case number is obtained from the court — the main milestone.
Upon receipt of the final court order — the matter is complete.
Withdrawal Fee
If a matter is withdrawn, a separate 20% withdrawal fee applies (instead of the milestone schedule above). This is only charged if the matter is cancelled after submission.
In short: The fee amount depends on the court, and you pay in three stages — 17.5% at submission, 50% at case number, and 32.5% at court order. You'll receive an invoice at each milestone and can track all payments under the "Invoices" tab in your portal.
Join our growing network of debt counsellors across South Africa. No setup fees, no monthly costs — just transparent, fast legal applications.
Know the exact court fee upfront — pay in milestones, not upfront.
See exactly where every matter is — no phone calls needed.
Upload hundreds of clients with auto-jurisdiction detection.
Only pay as your client progresses — referral, case no, court order.
Contact us to activate your DC portal account
© 2026 Benjamin Attorneys · Debt Review Panel Attorneys · South Africa